About Kalyani International.
A Brief History of Kalyani International.
The Kalyani International lodge and services at Mangalore, one of the finest Lodge, stands true to its name with architecture, hospitality and an experience as rare and exquisite.
Kalyani International lodge and services is distinguished for the ultimate in hospitality which never ceases to delight its guests and visitors with a signature experience. Best-in-class accommodation, a beautiful ambience and top-notch amenities are underlined with exclusive services that make it a privilege to stay. Kalyani International lodge and services at Mangalore is best rated in their class in terms of accommodation, facilities and location. The guests enjoy a sojourn served by luxurious and well-maintained premium & deluxe rooms, on-site restaurants and a 24 hours room service.
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers’ confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation for organizations.
A successful lodge delivers excellent quality service to customers, and service quality is considered the life of the lodge.
Happy customers are loyal customers. Not only is it important for we to provide stellar service, but awesome products as well.
The most important concept of customer satisfaction is accepted all around the world is the expectancy disconfirmation theory. This theory was presented by Oliver, he said that satisfaction stage is the resultant of the distinction between anticipated and supposed performance.
Customer satisfaction is a psychological concept that involves the feeling of well-being and pleasure that results from obtaining what one hopes for and expects from an appealing product and/or service. Customer satisfaction definition is based on the expectation disconfirmation point of view!
Make room for adventure.
Book your room right now and start your amazing adventure full of discoveries and experiences with Kalyani International.Reservations